At Grace + Olive we strive to be as sustainable as possible from product right through to packaging. Nobody is completely innocent, however we ensure that all materials used to craft our furniture either comes from reclaimed or FSC certified sources. This gives us piece of mind that we’re having a positive impact on the environment and ensures the longevity of our trade for many years to come.

In addition, we’ll often spend time looking at our manufacturing process to see where we can reuse + recycle any materials. Things such as our sample packs and small little homewares are designed using solely scrap materials.

We believe it’s crucial our customers really see how committed we are to providing a greener future and how we’re working hard to help achieve the goal of net-zero emissions! This starts from educating from a very young age, our young girls are very much a part of this. Taking them to help plant trees, to build towards a greener future is just one of the fun ways we like to include them in the journey.

Partnering with Ecologi, a tree planting and carbon offsetting enterprise, we give a percentage of every sale, planting trees to build towards the end goal.

By choosing Grace + Olive you can rest assured our practices align with sustainable values and we endeavour to make improvements as the journey continues.

Returns & Exchanges

We gladly accept returns and exchanges

Contact me within: 7 days of delivery Dispatch items back within: 14 days of delivery.

Cancellations

We accept cancellations however if we’ve began working on your products we’re unable to cancel and refund your order. If you have any amendments to an existing order please call our friendly team on 0117 496 0117 or send an email your enquiry at graceandolivehome@outlook.com

Items that can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

- Custom or personalised orders

- Orders after 30 days of their purchased date

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.